Frequently asked questions (FAQ)
With products from Healthy Head, you avoid unnecessary environmental impact as they are all tested by the Danish Consumer Council THINK and do not contain ingredients that are problematic for the environment. So whether you buy products with or without an official eco-label, you are protecting the environment.
When you buy products from Healthy Head, you reduce the risk of allergies, whether you buy products with or without an official allergy label. They are all tested by the Danish Consumer Council Think and contain no allergenic substances. There are selected products that contain perfume. For those products where this is the case, it is clearly stated, for example in the product name. You can also use the fragrance filter that appears on all product pages. Here you can choose whether you want to see products with or without perfume. Read more about allergy labeling
At HealthyHead you can pay with the following payment methods:
Visa, Visa/Dankort, Visa Electron, Master Card, Master Card Debit, MobilePay, Viabill, Klarna, PayPal, GooglePay, ApplePay, Vipps and iDEAL.
The money will only be deducted once your order has been shipped.
Yes, we encrypt all your information with the so-called SSL (Secure Socket Layer) protocol. This means that unauthorized persons cannot read the information you register when you shop at HealthyHead.
The delivery time and shipping price are as follows:
When ordering with PostNord before 4 pm, the package is shipped the same day.
When ordering with GLS before 1 pm, the package is shipped the same day.
This does not apply to items where it is stated that it is an order item.
Orders over 500 kr get free delivery.
Contact us so we can find a solution together.
You can get an overview of all your orders by logging in to My Account.
You automatically create an account in the check-out process. This can be done using an email address or you can use a Facebook profile.
Contact us so we can find a solution together.
There is a 14-day return policy on items purchased on the webshop. The cooling-off period expires 14 days after you have received your item.
All orders placed in November and December can be exchanged until February 1st.
When returning, the item is sent to:
HealthyHead
ATT: Right of withdrawal
Langenæs allé 38, 5 TV
8000 Aarhus C
In addition, send an email to info@healthyhead.dk stating that you wish to return the item.
The condition of the item upon return:
At Healthy Head, we attach great importance to the goods being sold being pristine for both health protection and hygiene reasons. Therefore, you lose your right of withdrawal if you open or even break the seal on goods that are not suitable for return for health protection and hygiene reasons.
There is a 14-day full right of exchange on items purchased on the webshop. The exchange period expires 14 days after you have received your item.
In case of exchange, the item is sent to:
HealthyHead
ATT: Right of withdrawal
Langenæs allé 38, 5 TV
8000 Aarhus C
In addition, send an email to info@healthyhead.dk, stating what you want to exchange the item for.
Any difference will be paid out or paid by bank transfer.
The condition of the item when exchanged:
At Healthy Head, we attach great importance to the goods being sold being pristine for both health protection and hygiene reasons. Therefore, you lose your right of withdrawal if you open or even break the seal on goods that are not suitable for return for health protection and hygiene reasons.
